Privacy Policy

Effective Date: January 1, 2025

1. Introduction

MK Web Agency ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mkwebagency.com. This policy is designed to comply with applicable data protection laws, including the Malaysian Personal Data Protection Act (PDPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect personal data that you voluntarily provide to us when you:

  • Contact us via email or forms.
  • Subscribe to our newsletters or updates.
  • Engage our web development and AI automation services.

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

3. Use of Cookies and Analytics

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Google Analytics

We use Google Analytics to analyze website traffic. We have implemented Google Consent Mode v2, ensuring that we only collect analytics and advertising data if you explicitly grant consent through our cookie banner. If you decline, Google Analytics will not store cookies on your device.

Vercel Analytics

We use Vercel Analytics for basic privacy-friendly performance and traffic monitoring. Vercel Analytics does not use cookies and does not track users across different websites.

4. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below:

  • To provide and manage our services.
  • To respond to your inquiries and offer customer support.
  • To improve our website's performance and user experience.
  • To comply with legal and regulatory obligations.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal data.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you.

6. Contact Us

If you have any questions or comments about this Privacy Policy, please contact us at:
Email: support@mkwebagency.com
Location: Kuala Lumpur, Malaysia